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LED Neon Sign are a modern alternative to traditional neon lights, combining vibrant colors with energy-efficient LED technology. They offer the same eye-catching glow as classic neon but are safer, more durable, and customizable in any design, shape, or color. Perfect for businesses, events, or home décor, LED Neon Signs enhance spaces with style while consuming less power and requiring minimal maintenance.
As your trusted signage provider, I ensure:
📦 Order Processing
At Lemon Custom Sign, we prepare and dispatch all orders within 1–3 business days after payment has been successfully processed. Please note that shipments are not dispatched on weekends or UK public holidays.
⏳ Possible Shipping Delays
During peak seasons or periods of high demand, processing or delivery times may be extended by a few days. If your order experiences a significant delay, we will contact you promptly via email.
💰 Shipping Costs & Estimated Delivery Times
We offer FREE door-to-door shipping across the UK with no hidden fees or additional charges.
| Shipment Method | Delivery Time | Shipment Cost | Minimum Order |
|---|---|---|---|
| 🚚 Standard Shipping | 7–12 Business Days | FREE | No Minimum |
🚧 Delivery Time Considerations
Delivery times are estimates and may occasionally be affected by factors beyond our control, such as high order volumes, production capacity, customs processing, or carrier delays. We truly appreciate your patience and understanding.
📨 Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email containing your tracking number. Tracking information typically becomes active within 24 hours of dispatch.
🌍 Customs, Duties & Taxes
There are no hidden fees or additional charges at checkout. If any customs-related issue occurs, Lemon Custom Sign will gladly assist you in resolving it as quickly as possible.
📦 Damaged or Lost Shipments
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will assist you in resolving the issue and may request photos of the damaged item and packaging to help with the claim or replacement process.
🛒 14-Day Return Policy
At Lemon Custom Sign, we want you to feel confident when placing an order with us. We offer a 14-day return window for eligible non-custom items, starting from the date you receive your order.
As most of our products are custom-made or personalised, they cannot be returned or refunded unless they arrive damaged, defective, or incorrect due to our error.
📦 Return Eligibility
To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging. A receipt or proof of purchase is required.
Custom or personalised items are not eligible for return if they have been made according to your approved design, selected size, colour, text, or other order details.
📧 How to Request a Return
To start a return request, please contact us at contact@lemoncustomsign.com within 14 days of receiving your order.
Please include your order number, a brief explanation of the issue, and clear photos or videos if the item is damaged, defective, or incorrect.
Approved returns should be sent to:
Lemon Custom Sign
Unit 2, Horton Industrial Park, Horton Road, West Drayton, UB7 8JD, UK
🚚 Return Instructions
Please do not send any items back without contacting us first. Returns sent without prior approval may not be accepted.
Once your return request is approved, we will provide detailed return instructions. If the issue is caused by our error, such as a damaged, defective, or incorrect item, we will assist with a suitable solution, which may include a replacement, repair, or refund.
🛠️ Damaged, Defective or Incorrect Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or different from your approved order details, please contact us immediately at contact@lemoncustomsign.com.
We will review the issue promptly and work with you to provide a fair solution.
⚠️ Non-Returnable Items
We cannot accept returns or refunds for:
Custom or personalised items made according to your approved design
Orders where the customer provided incorrect text, size, colour, address, or other order details
Items damaged due to improper installation, misuse, or accidental damage
Sale or discounted items, unless they are defective or incorrect
Items returned without prior approval
🔄 Exchanges
For custom-made products, exchanges are only available if the item is defective, damaged, or incorrect due to our error.
For eligible non-custom items, the quickest way to exchange an item is to contact us first, return the approved item, and place a new order once the return has been accepted.
💵 Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@lemoncustomsign.com.
💬 Questions About Returns or Refunds
If you have any questions about returns, refunds, or your order eligibility, please contact us at contact@lemoncustomsign.com.
Share a sketch, design file, or even just a description, and our design team will create your artwork and revise it until you’re fully satisfied.
We’ll send you a production-ready artwork sample along with a detailed quote for approval, so you know exactly what you’re getting and how much it will cost before we start.
Let us know if you require any changes. We will work with you until you're 100% satisfied.
Review and confirm your personalized design, then safely place your order through our secure and seamless checkout process to ensure a smooth and worry-free experience.
We carefully craft your custom sign, rigorously test it to ensure the highest quality, and ship it directly to your doorstep with fast delivery.
Experience the elegance of your custom-crafted backlit sign. Share your setup with us on social, we’d love to see it in your space.
LED Neon Sign stands out with its simplicity and elegance — vibrant LED lights mounted on a clear acrylic base deliver a sharp, bright, and modern effect. It is the perfect choice for those who appreciate minimalism while still wanting to make a striking statement.
With advanced UV printing, your sign delivers beauty around the clock. By day, even without illumination, it doubles as a striking artwork that enriches the environment and draws attention. By night, once the LED neon lights shine, it transforms into a dazzling centerpiece—capturing every glance and setting the mood. A perfect blend of art and advertising, it ensures your space stands out with both elegance and presence, day and night.
We design and supply a wide range of custom LED neon signs, including personalized designs, business signs, event signage, restaurant signs and more
The sign is fully manufactured.
Sturdy metal chain for hanging anywhere.
We provide a fully free design service, ensuring your sign looks exactly how you envision it
Our signs feature high-efficiency LED strips that shine brightly while keeping electricity use low.
Every sign comes with a complete mounting kit, making setup quick.
Crafted from high-quality materials for a working life span of up to 50,000 hours.
Every sign is backed by a 24-month warranty, ensuring confidence and satisfaction with your purchase.
Featuring lightweight designs, our signs are easy to mount on most walls.